We are a boutique consulting firm specialising in strategic facilitation, board and team development, service review and project management consultancy.

About us

Our passion at Consulting by Design is partnering with public sector organisations to positively impact community health and well-being outcomes. We do this by developing bespoke solutions that support all levels of your agency, from strategic planning, team and group work, to coaching and training based development.

Our work is underpinned by an intrinsic appreciation of social justice principles, further supported by our core values of honesty, integrity and confidentiality. We are committed to working with you innovatively and ethically and focus on diversity and inclusion in all aspects of our work.


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Our Work

Covid-19 Response Strategy

We call on our change management and communication expertise to support organisations to revisit their goals, processes and systems to strategically adapt to COVID-19. We devise tailored strategies to protect your service delivery and business goals. Our services include formulating plans to help reconnect you with your clients.

Training and Organisational Development

We deliver bespoke training and development that motivates attendees to actively participate in learning, while building on the wisdom in the room. Modules can be customised to suit online delivery via video conference while your business continues to operate in a WFH setting.

Individually tailored coaching

We tailor our coaching services to meet your needs. These may include specific management issues or challenges, workplace system improvement, organisational politics, stakeholder relationships, team-based performance and planning, as well as more personal factors that may be acting as professional barriers.

Strategic and Action Planning

We develop tailored business strategies by drawing on a wide range of tools and experience to support your project’s unique circumstances and organisational goals.

Team, Executive and Board Development

We design and deliver tailored programs to strengthen your team’s performance, resilience, and dynamics honestly and sustainably. Our approach is ideally suited to helping Boards and teams reestablish positive norms in the COVID-19 environment.

Change Management

Our consultants will support you to develop and implement change management and communication strategies that manage risk and maximise opportunities.

Process and service review/redesign

We combine expert group facilitation, stakeholder engagement and targeted research to transparently critique your current service systems and outputs. We work with you to refine and revitalise your service offer to maximise your organisations viability and responsiveness to community, funder and market needs. Our strengths-based collaborative processes build stronger relationships.

Project Management

We draw on a suite of Project Management Body of Knowledge inspired tools, templates, processes and checklists to guide our work with you. We initiate, plan and manage project phases, activities and tasks within cost and agreed timelines.

Consultants

Raymond Burnett

Partner & Executive Consultant

Raymond is a dynamic executive consultant and coach, with proven experience in supporting organisations to better define and implement strategies that achieve success.

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Miranda Downie

Partner & Executive Consultant

Miranda is passionate about facilitating learning and inclusively building community capacity. She draws on her experiences as a teacher and artist to develop programs that draw on and develop individual and organisational strengths.

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Consultants

External Resources

We also call upon a range of external consultants to help tailor deliver our packages to suit all types of businesses and industries.

What they said

 Thank you Raymond for the highly valuable contribution you made to me and the team I managed. Your were both sensitive to my needs as someone taking on a management role later in my career, and you were able to provide powerful insights in to the organisational system I worked within. I really appreciated the way that you were able to draw on your experience to help me make sense of the challenges that I faced. Your considered feedback and judicious advice enabled me to provide a high level of stability for the team in a time of major organisational change. 

Conrad Aikin: Senior Practice Leader @ Sacred Heart Mission

 Somehow you two helped us make the complex simple. Our executive team is much much clearer about what we have set out to do and why. Thank you. 

Con Andronicou: CEO Fast Fuel Industries

 You have done a magnificent, and supremely professional job over the past few difficult months. We will miss you. 

Ian Clark: Director, Counselling Services, Intake and Emergency Response

 Superb presentation and facilitated discussion on cultural agility and unconscious bias. You took us exactly where we needed to go to consider our future. 

Oswald Martinz: President @ Municipal Engineers Association of Australia

 Raymond is one of the most driven, insightful and passionate people I've had the privilege of working with. His skills and knowledge in leadership, change management, team dynamics and program logic are second to none, and the work he's lead in both organisational and community contexts has been truly transformative. His style is completely inclusive, and he has a demonstrated ability to meet people where they are and tailor his work to the context at hand. I look forward to many more years of working with Raymond and recommending his skills to our partner organisations and community groups. 

Alex Mills: Opening Doors Coordinator @ Link Health & Community

 Without all your work our committee would not have achieved what it has and our program would not have grown into the success that it is today. Your patience and insights and expertise allowed us to do what we thought would never be possible. 

Mel Spenser: Chair Different Journeys

 I don’t think you realise how you changed our lives over this last week. You did not see us as refugees. You saw us as real people with real talent and dignity. You helped us bridge cultural worlds and had the courage to say what needed to be said. 

Dr Tatenda: Cultural Inclusion Program Participant
  

Contact

  • Melbourne VIC, Australia

We acknowledge and respect the Traditional Owners and Custodians of our land – past, present and future.